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  • 09/07/2026 - Updated the healthcare section in Create, Update, and Get Listing APIs: removed university, hospitalAffiliations, and insurancesAccepted fields, and added educationDetails, hospitalAffiliationsDetails, insuranceDetails, conditions, and procedures fields with new validations (error codes 2827-2841).
  • 08/21/2026 - Added support for social events under the Subscription Service for Published Post, Failed Post, Rejected Post, and Channel Disconnected.
  • 08/12/2026 - Added Get Survey Usage by Location API (POST /v1/survey/{surveyId}/usage/by-location) to retrieve survey sent data and response rate per location, with pagination and sort order support.
  • 08/12/2026 - Updated the List Responses for a Survey API (POST /v1/survey/ext/list/responses/{survey_id}) response to include a source field at the response level and a questionId field within childAnswers items.
  • 08/05/2026 - Added Social Media Upload and Track Upload Status APIs under the Social group to support async two-step media ingestion: submit up to 50 image/video URLs and poll for per-item processing results (V2BIRD-16118).
  • 08/04/2026 - Extended hotel attributes support in Create, Update, and Get Listing APIs and Get Hotel Attributes API: added Property category (builtYear, lastRenovatedYear, roomsCount, floorsCount); added attributeValueType field to Get Hotel Attributes response with enum values BOOLEAN, INTEGER, YEAR, TIME, SINGLE_SELECT, MULTI_SELECT; updated supported attribute categories list (BIRD-12343).
  • 08/03/2026 - Added new Insight Experience Over Time API (POST /v1/insight/experience/over-time) to retrieve time-series insight scores with support for hierarchy-level filtering and grouping.
  • 08/03/2026 - Updated the existing Get Insight Experience Location Info API to include the userEmail field in the request body.
  • 08/03/2026 - Added userRole field to the Get User Details API (GET /v1/user/details) response to return the user’s role on the account.
  • 07/03/2026 - Updated mainBusinessDescription and microsite internalListing.description fields in Create, Update and Get Listing APIs to be optional instead of required, with support for clearing the existing value by sending an empty string (V2BIRD-1690).
  • 06/10/2026 - Updated Get Contact API to support an optional experienceScore boolean field in the request body (default: false). When set to true, the response includes the customer’s experience score and source.
  • 05/25/2026 - Added Update Custom card (PUT) and Delete Custom card (DELETE) API documentation under the Business profile custom card section.
  • 05/11/2026 - Added support for backdated survey responses in the POST Survey Response API. The created field (UTC Epoch milliseconds) is optional; if omitted, the server defaults to the current UTC timestamp.
  • 04/22/2026 - Provide subLocality field support in Get, Create and Update Listings APIs for NZ Locations.
  • 04/16/2026 - Added Archived Get Reviews API under Reviews group.
  • 04/06/2026 - Updated Get Reviews API documentation to improve clarity on review statuses and how to retrieve all review types.
  • 03/24/2026 - Added Social Open URL Performance Report API and Insight AI APIs to retrieve location-wise metrics and benchmark score.
  • 03/18/2026 - Added Create Custom Card Time API under custom fields section.
  • 03/03/2026 - Added Response Time (overtime & by-location) and Response Rate(overtime & by-location) APIs under reports section and created group for Competitor AI.
  • 03/02/2026 - Added sendInvite (boolean, default - true) field in Create User Signup v2 API request body and attributes.
  • 02/11/2026 - Updated the API key identifier for applicable APIs by moving it from a query parameter to the x-api-key request header.
  • 02/03/2026 - Added the “Get All QnA” API under FAQ group to enable retrieval of QnA entries across business locations, with full request and response documentation
  • 01/19/2026 - Added a note under the Authentication and Rate limiting section specifying that the x-api-key header is mandatory for all API requests targeting EU region business accounts.
  • 01/13/2026 - Added Create User (Signup) API under User module to create and invite users for a business.
  • 09/22/2025 - Added GMB Products APIs to onboard/connect Google Merchant accounts and manage product listing actions.
  • 08/21/2025 - Added Single main business description Support.
  • 08/19/2025 - Added competitor /raptor public APIs for reviews aggregates.
  • 06/26/2025 - Added Contact V2 APIs with communication preference flag support.
  • 12/13/2024 - Added inline reply support for GetReviews APIs.
  • 09/27/2024 - Added update for Google Opening Soon (BIRD-56987)
  • 06/25/2024 - Updated Listings Insights API (BIRDEYE-137367)
  • 05/29/2024 - Added Google Q&A Developers API Section
  • 05/13/2024 - Added epoc date support for GetReviews APIs.
  • 03/22/2024 - Add Update Hierarchy API (BIRD-32609)
  • 03/19/2024 - Added Ticket APIs Create, Get, Update APIs under Ticket module
  • 02/26/2024 - Updated logoUrl description in Get, Update APIs under Business module and Create, Get, Update APIs under Listing module (BIRD-29386)
  • 12/21/2023 - Add listing phase 2 api changes (BIRD-16589)
  • 11/08/2023 - Add survey changes (BIRD-11944) and listing changes (BIRD-14345)
  • 11/08/2023 - Added CRUD APIs for Apple chat
  • 10/15/2023 - Added CRUD APIs for Business Media.
  • 10/11/2023 - Added new APIs under Listing module, Create, Update, Get, Deactive Listings
  • 09/18/2023 - Added new API under Contact module i.e, Get opt-out contact data
  • 08/25/2023 - Added new APIs under Business and Listing modules, Get Category List API, Get GMB Attributes API & Get Timezone List
  • 07/21/2023 - Added new API under Business module i.e, Business Search API.
  • 06/30/2023 - Added support for service area based information in Get Business API and Update Business API.
  • 10/04/2024 - Added support to fetch ticketId associated with the survey responses in List Response API.